Returns & Exchanges

At BEAUEYE (US), we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return window for items in their original, unopened condition. If your order doesn't meet your expectations, our streamlined process ensures a quick and easy resolution.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated support team via email or our online portal with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Carefully pack the unused items in their original packaging, ensuring all seals are intact to prevent damage during transit and qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label (if applicable) or use a trackable shipping service to send the package back to our US-based distribution center.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.